Casley Privacy Notice Medical
For Users in digital media and/or Call Center
Privacy Notice for People who contact Casley Medical through the Website and/or the Call Center
Identity and Address of the Responsible.
Casley Medical with address at Eutimio pinzon 501 Guadalajara Jalisco Mexico, is responsible for the use and protection of your personal data, and in this regard informs you of the following:
In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), Casley Medical is committed to handling the personal data that you provide, observing at all times the principles of legality, consent, information, quality, purpose, loyalty and proportionality provided for in the LFPDPPP and in accordance with this Privacy Notice.
Purpose of the processing of personal data collected by Casley Medical
The personal data that Casley Medical collects from you will be used for the following purposes:
primary purposes
Casley Medical collects your personal data through its website, social networks, electronic means and/or the call center to include them in its database for the following primary purposes:
follow up on requests for reports and doubts in relation to the services and/or products of Casley Medical,
contract and monitor the contracting of medical studies, promotions, packages and other services and/or products offered by Casley Medical through its internet portal to carry out the electronic billing process, and
follow up on complaints and/or requests for clarification of information contained in the Casley Medical internet portal,
to channel it to the corresponding area of Casley Medical in order to attend the request presented through the Casley Medical portal.
Your personal data may be used to contact you and follow up on the contracting of medical studies, promotions, packages and/or services provided by Casley Medical, follow up on your doubts, comments or interests regarding services and/or products. from Casley Medical. The contact that Casley Medical makes may be through its website, email, telephone, WhatsApp, text messages, instant messages, social networks and, in general, any electronic means. In this sense, Casley Medical may use your personal data to develop the activities intrinsic to its line of business. Casley Medical may use your personal data for administrative purposes and to comply with any legal obligation, as well as to defend or initiate a lawsuit, claim, complaint or proceeding before any authority.
Secondary purposes
Additionally, Casley Medical may use your personal data for the following secondary purposes:
To contact you by phone, instant messaging, social media, or via email and/or any electronic means in connection with communications, promotions, and advertising materials for Casley Medical services and/or products (including new services and/or products).
Sending information about Casley Medical services and/or products.
Sending invitations to events.
To carry out market research, statistical reports, marketing studies and prospect profiles.
To conduct evaluations and surveys in connection with the provision of service by Casley Medical.
In case you do not want your personal data to be processed for these secondary purposes, please fill out the corresponding form and submit it to the Legal Coordination for the Protection of Personal Data of Casley Medical. The procedure to express the refusal to process your personal data for secondary purposes will be the same procedure provided for the exercise of ARCO rights indicated in this Privacy Notice.
Personal Data processed by Casley Medical
To carry out the purposes described in this Privacy Notice, in accordance with article 3 of the LFPDPPP, Casley Medical may use your personal identification, contact, tax, financial and property data. Additionally, in case of providing personal data of other holders of personal data, you state that you have the consent of said holders to provide us with personal data and acknowledge your obligation to inform said holder or holders that you have provided your data, as well as the places in which this Privacy Notice is available for your consultation.
Sending your personal data through the Casley Medical website will be understood as your consent for your personal data to be processed in accordance with the provisions of this Privacy Notice. Please consider that the refusal to process your personal data in accordance with this Privacy Notice will imply the impossibility for Casley Medical to contact you in relation to your interest in Casley Medical services and/or products.
Special provisions for the processing of personal data of minors and people with disabilities or in a state of interdiction
We inform you that it is in the special interest of Casley Medical to take care of the personal information of minors, people in a state of interdiction and people with different capacities in terms of law, through the establishment of specific measures, such as:
Obtaining the consent of the parents and/or guardians by means of an express declaration contained in the Adhesion Contract.
Verification of parent and/or guardian identity is done directly at Casley Medical branches.
The implementation and maintenance of security measures within Casley Medical in order to ensure the confidentiality of the data of minors and this group of people.
Transfer of your personal data
We inform you that your personal data may be shared by Casley Medical inside and outside the country with the following third-party recipients, for the following purposes:
Companies of the group to which Casley Medical belongs: In order to be able to attend and channel your request for information or purchase in relation to the services and/or products of Casley Medical to the corresponding area.
Companies that provide services to Casley Medical: In order that third parties can provide Casley Medical with services required for the provision of Casley Medical services and/or products and to channel the request for information or purchase process that is required to Casley Medical.
To the external advisors of Casley Medical: In order to deal with claims, requests, complaints or questions related to the request for information made through the website or derived from the legal relationship that exists with Casley Medical for the purchase of services and /or Casley Medical products via the internet.
In the legally foreseen cases: Casley Medical will only transfer your personal data to fulfill the necessary purposes described above, as well as in those cases in which it is legally required by the competent authorities.
Your submission of your personal data through the Casley Medical.com website It will be understood as your consent for your personal data to be transferred in accordance with the provisions of this Privacy Notice.
Means and Procedure to revoke your consent to the processing of your personal data.
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we may require to continue processing your personal data.
The procedure to revoke your consent will be the same procedure provided for the exercise of the ARCO rights indicated in the previous number, so you must request and submit your Request to the Legal Coordination for the Protection of Personal Data of Casley Medical, filling out the corresponding section a Revocation of Consent.
Limitation of the Use and/or Disclosure of your Personal Data
In order for you to limit the use and/or disclosure of your personal data, Casley Medical offers you the following means:
Your registration in the "Casley Medical Exclusion List", so that your personal data is not processed for marketing, advertising or event invitation purposes by us. For more information, contact the Legal Coordination for the Protection of Personal Data of Casley Medical.
Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Office, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information on this registry, you can consult the PROFECO Internet portal, or contact it directly.
Changes or modifications in the Privacy Notice.
Casley Medical may modify, change or update this Privacy Notice due to new legal requirements, our own needs for the services we offer, our privacy practices, changes to our business model or for other reasons. Casley Medical is committed to keeping you informed of any changes, modifications, or updates to the Privacy Notice.
Casley Medical will notify you of any changes, modifications or updates to the Privacy Notice by posting a Privacy Notice modification section on its website. Casley Medical will make said notification 15 (fifteen) days prior to the date on which the changes, modifications or updates to the Privacy Notice take place.